customers@neutronzone.co.uk 
Neutron X9 Portable Wireless Bluetooth Speaker with Enhanced Bass for iPhone, Android, Laptop & Computers
5 Great reasons to buy from us:
- THE WIRELESS BLUETOOTH SPEAKER YOU’VE BEEN LOOKING FOR: The Neutron X9 is the perfect wireless Bluetooth speaker to get crystal clear sound wherever you go. It’s sleek, not clunky. It’s the right size, not oversized. Connects instantly with your iPhone, Android, laptop or computer to listen to what you want fast.
- PACKS UNBEATABLE 360° SOUND: Enjoy big bass and crisp sound that can fill up any space - perfect for the kitchen, dorm room, car, bathroom, and your next party. It even delivers lifelike audio outdoors - perfect for camping trips, cookouts, or washing your car. Sync up Spotify, Pandora, Apple Music or your favorite podcast and hear every word with no distortion.
- ULTRA PORTABLE & WATERPROOF: The compact size and convenient braided loop make it refreshingly easy to get quality sound on the go. Traveling, hiking, biking, it’s super light and can easily fit in your backpack or bag. Plus, the IPX5-rated waterproof design lets you jam out in the shower or put on your go-to tunes by the pool.
- AMAZING BATTERY LIFE: You don’t have to worry about charging this speaker multiple times a day. It lasts up to 18 hours and only takes 1.5 hours to get fully charged! You can even see the battery life on your smartphone or device when its synced up. On top of that, it offers hands-free calling and can pair up with another speaker for twice the range.
- THE BEST VALUE: There are a lot of speakers out there, but if you want a well-designed, durable speaker at a price you won’t find anywhere else, then the Neutron X9 Portable Speaker is a no-brainer. We’re so confident you’ll love it that we offer a 30-day money-back guarantee and a 1-year free replacement guarantee.
Estimated between and
Will usually ship within 1 business day.Refund & Return Policy
Refunds are free and easy!
Our refund policy entitles you to a full refund on unopened unused item(s) sold by Neutronzone with a valid receipt or order number within 30 days of receiving your order.
To be eligible for a refund your item must be unused, in its original packaging and in a resalable condition.
Unfortunately, we cannot accept refunds for items that have been used or opened, unless the item is faulty. Additionally, faulty items cannot be refunded or replaced after 30 days has passed upon receiving your order.
How to return an item
Contact us or send us an email at customers@neutronzone.co.uk to request a refund, state your order number and reason for return.
We will approve (or disapprove) your refund or replacement request within 3 working days.
Upon approval of your refund you will be provide with a free shipping label for the following address:
Neutronzone Return Department
24 Orchard Hill
London GB
SE13 7QZ
Attach the shipping label on the outside of your package, making sure it is clearly displayed. When returning items by post please retain your proof of postage for future reference.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item and cannot accept any fault during transit.
When will I get my refund?
Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. Depending on your location, the time it may take for your refund to reach us may vary.
Your refund will be processed and you will receive a refund issued to the original method of payment and in the original currency.
Please note it could take up to 14 days for your refund to reach us and be processed.
Allow 3-5 working days for the refund to deposit into your bank account.
We’ll make sure to keep you informed and send you an email as soon as your parcel arrives back at our returns department, and again when we have processed your refund.
Faulty Goods
We replace or refund item(s) if they are defective or damaged, within 30 days of receiving your order. You must upload images or videos of your faulty product as proof.
Depending on your location, the time it may take for your replacement product to reach you will vary.
Exemptions
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified about the return.
 |
You get a full 30 days to return your item to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent. |
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 |
Returns are free and easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! |
|
 |
In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down. |
|
 |
We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again. |
|
 |
Ordering from Neutronzone.com is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either. |
- THE WIRELESS BLUETOOTH SPEAKER YOU’VE BEEN LOOKING FOR: The Neutron X9 is the perfect wireless Bluetooth speaker to get crystal clear sound wherever you go. It’s sleek, not clunky. It’s the right size, not oversized. Connects instantly with your iPhone, Android, laptop or computer to listen to what you want fast.
- PACKS UNBEATABLE 360° SOUND: Enjoy big bass and crisp sound that can fill up any space - perfect for the kitchen, dorm room, car, bathroom, and your next party. It even delivers lifelike audio outdoors - perfect for camping trips, cookouts, or washing your car. Sync up Spotify, Pandora, Apple Music or your favorite podcast and hear every word with no distortion.
- ULTRA PORTABLE & WATERPROOF: The compact size and convenient braided loop make it refreshingly easy to get quality sound on the go. Traveling, hiking, biking, it’s super light and can easily fit in your backpack or bag. Plus, the IPX5-rated waterproof design lets you jam out in the shower or put on your go-to tunes by the pool.
- AMAZING BATTERY LIFE: You don’t have to worry about charging this speaker multiple times a day. It lasts up to 18 hours and only takes 1.5 hours to get fully charged! You can even see the battery life on your smartphone or device when its synced up. On top of that, it offers hands-free calling and can pair up with another speaker for twice the range.
- THE BEST VALUE: There are a lot of speakers out there, but if you want a well-designed, durable speaker at a price you won’t find anywhere else, then the Neutron X9 Portable Speaker is a no-brainer. We’re so confident you’ll love it that we offer a 30-day money-back guarantee and a 1-year free replacement guarantee.
Estimated between and
Will usually ship within 1 business day.Refund & Return Policy
Refunds are free and easy!
Our refund policy entitles you to a full refund on unopened unused item(s) sold by Neutronzone with a valid receipt or order number within 30 days of receiving your order.
To be eligible for a refund your item must be unused, in its original packaging and in a resalable condition.
Unfortunately, we cannot accept refunds for items that have been used or opened, unless the item is faulty. Additionally, faulty items cannot be refunded or replaced after 30 days has passed upon receiving your order.
How to return an item
Contact us or send us an email at customers@neutronzone.co.uk to request a refund, state your order number and reason for return.
We will approve (or disapprove) your refund or replacement request within 3 working days.
Upon approval of your refund you will be provide with a free shipping label for the following address:
Neutronzone Return Department
24 Orchard Hill
London GB
SE13 7QZ
Attach the shipping label on the outside of your package, making sure it is clearly displayed. When returning items by post please retain your proof of postage for future reference.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item and cannot accept any fault during transit.
When will I get my refund?
Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. Depending on your location, the time it may take for your refund to reach us may vary.
Your refund will be processed and you will receive a refund issued to the original method of payment and in the original currency.
Please note it could take up to 14 days for your refund to reach us and be processed.
Allow 3-5 working days for the refund to deposit into your bank account.
We’ll make sure to keep you informed and send you an email as soon as your parcel arrives back at our returns department, and again when we have processed your refund.
Faulty Goods
We replace or refund item(s) if they are defective or damaged, within 30 days of receiving your order. You must upload images or videos of your faulty product as proof.
Depending on your location, the time it may take for your replacement product to reach you will vary.
Exemptions
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified about the return.
|
You get a full 30 days to return your item to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent. |
|
|
Returns are free and easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! |
|
|
In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down. |
|
|
We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again. |
|
|
Ordering from Neutronzone.com is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either. |
I was looking for a new shower speaker as the one we had the battery was needing charger daily. After a lot of decisions, I chose this one based on its looks and small size.
It measures approximately 11cm high so is small in size. However, it must be all speaker because it gives off a mighty big sound! The bass is plentiful; but not too much. Every beat and note can be heard crystal clear on this little speaker.
Has held up just fine in the shower being splashed as it’s waterproof. It fills the bathroom with sound. The controls for volume and skipping songs stick out a little bit so you can adjust it all without even looking at the speaker.
It also has a handy feature of showing the remaining battery life on my iPhone, so I know when it needs charged. It also emits a beep every few minutes when it’s needing charged up too.
Very compact design, and ideal for showers, baths, gardening, outdoor fun, camping and so much more!
This Neutron X9 bluetooth speaker was recommended to me by a friend as i was in need of new speakers. I am astonished by the sound quality and the amount of bass that comes out this small portable speaker. I love the design and matte black colour finish. Connects instantly to my iPhone and my laptop. I can use it for days without having to charge it. No faults what so ever. Delighted with my purchase!.
Received my second pair and I am delighted once again.
The battery on this thing is greatly used for a full 2 days without having to charge. If you use it at full blast then it will probably run down the battery faster.
The sound quality is nothing less than great. Deep bass and crisp voice sound.
By far the best portable speaker I have bought, worth every penny. It would be great if they made a bigger version.
Impressive sound quality from a small and compact Bluetooth speaker. Secured and constructed well. Pairs seamlessly with my iPhone and it is indeed water resistant. 10/10
Connects instantly and it's just so clear...great sound quality and depth without the rattle you get from some...well worth the money!!
